Last updated: [17-09-2026]

D&C Skip Bins ("we", "us", "our", ABN 72 832 253 138) respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Information We Collect

We collect personal information that you provide directly to us, including:

• Name, phone number, and email address

• Delivery/site address

• Photos of job sites you send us (e.g. via text) to help quote or confirm bin size

• Billing and account details, for Builder Account customers

• Any other information you choose to provide when booking, calling, texting, or emailing us

We may also collect technical information automatically when you visit our website (such as IP address, browser type, and pages visited) via standard website analytics tools.

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2. How We Use Your Information

We use your information to:

• Process and fulfil skip bin bookings, deliveries, swaps, and pickups

• Provide quotes based on photos or descriptions you send us

• Communicate with you about your booking (confirmations, scheduling, invoices)

• Manage Builder Accounts and account billing

• Respond to enquiries and provide customer service

• Improve our website and services

• Meet legal and regulatory obligations (e.g. EPA licensing and waste tracking requirements)

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3. Disclosure of Information

We do not sell your personal information. We may share it with:

• Our staff and subcontracted drivers, solely to deliver and collect bins

• Payment processors, for billing and invoicing

• Government or regulatory bodies, where required by law (e.g. EPA reporting)

• Professional advisers (accountants, IT providers) bound by confidentiality

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4. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including secure storage of records and restricted access to customer data. Information is retained only as long as necessary for business and legal purposes.

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5. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

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6. Cookies and Website Data

Our website may use cookies or similar technologies to improve browsing experience and understand site usage. You can disable cookies in your browser settings, though this may affect site functionality.

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7. Complaints​

If you have a concern about how we've handled your personal information, please contact us first. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

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8. Contact Us

D&C Skip Bins 11/41-47 O'Sullivan Beach Rd, Lonsdale SA 5160 Phone/Text: 0461 356 492 Email: skipbins@demolishandconstruct.com

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.